Writer’s Note: A few years ago I was working in a newsroom when a member of the Associated Press released an AP phone list. I can’t recall if it was a disgruntled employee or just an incompetent one, but the names on this list made Paris Hilton’s Sidekick seem like a discarded bar napkin. There before me were 10-digits of dialing in a column next to names like Kareem Abdul-Jabbar, Willie Mays, George W. Bush (Crawford, Texas not The White House) and others. Moments after we started discussing who on this list would become our next phone friend it was over. The AP moved a request that the file be killed from all member databases and files. Ahh, but we already had a paper copy (or two … or three) so they could keep their digital file and kill it all they wanted. I didn’t dial any of the numbers on the list that I admit to holding onto for a few days in my desk drawer. And, I’d like to think it was some ethical epiphany that kept me from racking up long-distance charges to the stars, but honesty compels me to admit it was fear. The only number I really wanted to dial was that one in Crawford, Texas, but I knew nothing good would come out of it.
Can you keep a secret? Well, I can’t. I’m terrible at it, but I hide behind the claim that I’m a professional gossip. Yes, that’s right, a journalist. It’s my job to tell people your–that’s a collective your–business. You know the best way to keep something secret (other than taping my mouth shut)? DON’T TELL ANYONE! Unfortunately in today’s world that becomes more and more difficult. Sure, it’s easy to keep aspects of our lives private or semi-private, but keeping personal data private isn’t so easy. Think how many websites you log onto in a given day. How many of those sites recognize you (meaning your computer) when you arrive? Well, our digital footprint grows every day and we shouldn’t have to pay to keep it contained.
Where do you keep your most private stuff? No, I’m not asking about your “adult” stuff, but you’re private stuff. You know, your passport, mortgage or lease, pay stubs, birth certificate … all that good stuff. When I was growing up my Dad (he’s more of a “Dad” guy than a “Father” guy … which is a good thing!) kept our important papers in a lockable box. That seemed pretty safe back in the day, but facing today’s technology, a lock and key just isn’t going to cut it. How much of your most important data (bank account info, credit card data, car loan, cell phone bill) is available online? Well, there’s really no way to shove all that into a box to ensure someone isn’t going to make off with it.
Shaprio’s “Privacy for Sale” was a bit of a wake-up call … even though I thought I paid pretty close attention to my private stuff (adult and all). The mention that “privacy could emerge as a market commodity” and to label such a prospect as “intriguing” is surreal (Shapiro; 1999; Page 159). The idea that privacy could be something bought or sold much like Professor Halavais’ examples of other commodities like flour and salt is unnerving, not intriguing. Flour is flour. Salt is salt. Privacy is, well, not flour and salt. “We do not buy and sell civil liberties,” University of Washington professor Philip Bereano is quoted as saying in Shapiro’s piece (Shapiro; 1999; Page 163). But it appears that’s what we are headed for.
The privacy market may soon be booming. Retailers have been tracking our online behaviors for years. Before they were tracking our online footprints they were following our purchasing habits and any other piece, nay scrap, of data they could find. If you subscribed to Time magazine a certain set of direct-mail pieces would soon be cluttering your mailbox. How naïve we were! The phone would ring during dinner and someone from a company we didn’t do business with was trying to sell us a product that we didn’t want. “How did they get our number,” we would ask as we returned to our now lukewarm meal. Those telemarketers and direct-mail marketers found us because someone sold us out. This behavior became a new way for companies to make money … selling data.
“Marketers can follow every aspect of our lives, from the fist phone call we make in the morning to the time our security system says we have left the house, to the video camera at the toll booth and the charge slip we have for lunch.” – President Bill Clinton (Shapiro; 1999; Page 158)
If you have any doubt how we are constantly being bought and sold, check out the new book by Douglas B. Sosnik, Matthew J. Dowd and Ron Fournier entitled Applebee’s America. This trio details how the data trail you leave behind is used to sell you everything from bottled water to presidents. And they know because they’ve done it. Sosnik did it for Clinton. Dowd did it for Bush. And Fournier does it online. The question is now: where does it end?
I can’t believe I’m going to reference a Will Smith movie, but … there’s a line in Enemy of the State where Gene Hackman or Jon Voight says that the only privacy we have left is what’s in our head. Well, if companies start selling security levels as Shapiro writes, that may be true (Shapiro; 1999; Page 160). The bigger problem arises when someone can’t afford to keep their personal information secret. “Customers who can’t afford these premiums will be left more exposed simply by dint of economic disadvantage,” Shapiro writes.
P.S. — Just for kicks, take a look at your “past search history” and think about what someone would think of you if they saw it, as William Cohen mentions in Katie Hafner’s piece. Now, how much would you pay to keep that secret? (Did you click on The White House link in the editor’s note?)
Glaser, M. (2004). On the wild, woolly internet, old ethics rules do apply. Online journalism review. August 8.
Shapiro, A.L. (1999). Privacy for Sale (pp. 158-165). The control revolution. New York: Perseus.
Hafner, K. (2006, August 23). Researchers yearn to use AOL logs, but they hesitate. New York Times.